Terms and conditions

Top up the Perfect Cup Card with $300 to get an A-Z Coffee Notebook (retail price: $98/set) for free

  • Offer period: Oct 3-31, 2018 (available at a first-come-first-served basis while stocks last)
  • Offer is available at all Pacific Coffee in Hong Kong (except Asia World Expo Exhibition Hall and Hung Hom MTR station coffeehouses)
  • Offer is applicable to in-store top-up only. Top up via the website or mobile app is not applicable
  • Offer is applicable to the top up of the Perfect Cup Card with $300 in a single transaction
  • Complimentary item is non-refundable and non-exchangeable
  • Offer cannot be used in conjunction with other promotions or privileges
  • Pacific Coffee Co. Ltd. reserves the right of final decision in case of disputes

 

10% off on whole transaction upon presentation of a valid Senior Citizen Card (except merchandise items)

  • Offer is available at all Pacific Coffee in Hong Kong (except Hung Hom MTR station and Davis Street coffeehouses)
  • This offer is not applicable to merchandises, consignment items, coffee machines or coffee beans
  • This offer cannot be used in conjunction with other promotion (except bring-your-own-mug discount)
  • This offer is not applicable to delivery services or purchases via website or mobile app, and cannot be exchanged for its cash equivalent
  • All purchased items are non-refundable or non-exchangeable
  • Pacific Coffee Company Ltd. reserves the rights of final decision in any case of disputes

 

20% off on whole transaction upon presentation of a valid full-time student card or Senior Citizen Card at Davis Street coffeehouse (except merchandise items)

  • Offer is available at Davis Street coffeehouse
  • This offer is not applicable to merchandises, consignment items, coffee machines or coffee beans
  • This offer cannot be used in conjunction with other promotion (except bring-your-own-mug discount)
  • This offer is not applicable to delivery services or purchases via website or mobile app, and cannot be exchanged for its cash equivalent
  • All purchased items are non-refundable or non-exchangeable
  • Pacific Coffee Company Ltd. reserves the rights of final decision in any case of disputes

 

Buy-one-get-one-free voucher on beverages at selected coffeehouses

  • Voucher holder can enjoy buy-one-get-one-free voucher on handcrafted beverages (excluding Chillino, promotional drinks, specialty coffee, liqueur coffee, bottled drinks, juices, delivery services and in-app purchases)
  • The offer is only redeemable at selected Pacific Coffee coffeehouses in Hong Kong (as stated on the voucher)
  • The complimentary beverage(s) must be redeemed immediately with the purchased beverage(s)
  • The offer cannot be used in conjunction with any other promotions or privileges, except bring- your-own-mug discount, which applies to purchased items only
  • If customers request to combine the tall or grande beverages (purchased and complimentary) in one single cup, an alto size will be served.
  • The complimentary beverage(s) apply to the lowest value of the ordered beverage(s) in one transaction and a maximum of 3 drinks can be purchased
  • Purchased or complimentary item is not refundable and not exchangeable
  • Photocopies and electronic version of the voucher are not acceptable
  • The voucher can only be used once
  • Pacific Coffee Co. Ltd reserves the right of final decisions in case of disputes

Enjoy 50% off any handcrafted beverages or specialty beverages upon any purchase of specialty desserts at Kornhill Plaza coffeehouse

  • This offer is only available at Kornhill Plaza coffeehouse every day from 6pm onwards
  • This offer is applicable to any purchase of special desserts; discounted handcrafted beverages or specialty beverages does not include promotional drinks, specialty coffee and Chillino
  • Specialty desserts include: Affogato, Waffles, Hot Marshmallow Brownies in Skillet, Chocolate Lava Cake, Peanut Butter Toast and Cinnamon Churros
  • Offer cannot be used in conjunction with other promotions
  • This offer is not applicable to delivery services or in-app purchases
  • Discounted items must be redeemed immediately with the purchased item(s)
  • This offer cannot be exchanged for its cash equivalent
  • The purchased and discounted items are non-refundable and non-exchangeable
  • Pacific Coffee Co. Ltd. reserves the rights of final decision in any case of disputes

Buy any merchandise to redeem one 2-in-1 Blanket & Cushion Set at $98 (original price: $198)

  • Offer is available while stocks last
  • Offer is available at all Pacific Coffee in Hong Kong except Asia World Expo Exhibition Hall and Hung Hom MTR station coffeehouses
  • Offer is only applicable to the purchase of Pacific Coffee branded merchandise items
  • Redeem one 2-in-1 Blanket & Cushion Set with the purchase of one merchandise item; redeem two 2-in-1 Blanket & Cushion Sets with the purchase of two merchandise items, and so on
  • Purchased merchandise items and the 2-in-1 Blanket & Cushion Sets have to be redeemed in the same transaction
  • Offer cannot be used in conjunction with any other promotions or privileges
  • Offer not applicable to online shopping, in-app purchase or delivery services
  • Purchased or redeemed items are non-refundable and non-exchangeable
  • Pacific Coffee Company Ltd. Reserves the right of final decision in case of disputes

Enjoy free upgrade on handcrafted beverage upon purchase of food item in ‘Today’s Special’

  • This offer is applicable to selected Pacific Coffee in Hong Kong
  • Free upgrade excludes specialty coffee, liqueur coffee, bottled drinks and juices
  • One ‘Today’s Special’ food item purchase entitles free upgrade on one cup of handcrafted beverage. Purchase of two pieces entitles free upgrade on two cups of handcrafted beverages, and so on
  • Food items are available while stocks last
  • This offer cannot be used in conjunction with other promotion, except bring-your-own-mug discount
  • This offer is not applicable to delivery services, and cannot be exchanged for its cash equivalent
  • This offer must be redeemed immediately with the purchased food item
  • The purchased items are non-refundable and non-exchangeable
  • Pacific Coffee Co. Ltd. reserves the rights of final decision in any case of disputes

Exclusive birthday offer for Perfect Cup card member

  • The offers can be redeemed once only
  • Birthday cake or drink can only be redeemed in the birthday month as registered on the Pacific Coffee website.
  • Double loyalty points can only be redeemed on the birthday as registered on the Pacific Coffee website.
  • Complimentary item is not refundable and not exchangeable
  • Pacific Coffee Co. Ltd reserves the right of final decisions in case of disputes

Free upgrade offer for lids collection campaign

  • Free upgrade on any handcrafted beverages upon putting a clean coffee lid into the assigned tube
  • Offer is only valid at selected coffeehouses: http://www.pacificcoffee.com/eng/news/selected_store.html 
  • One lid for one free upgrade offer, two lids for two upgrades, and so on
  • One drink is entitled to one free upgrade offer only
  • Customers have the responsibility to keep their lid in a clean condition for redemption
  • This offer is not applicable to delivery services
  • This offer cannot be used in conjunction with any other discount or promotional offers, including bring-your-own-mug offer
  • This offer cannot be exchanged for its cash equivalent
  • The purchased items are non-refundable and non-exchangeable
  • Pacific Coffee Co. Ltd. reserves the right of final decision in case of disputes

Buy Mug Get Free Tall Coffee Promotion

  • This offer is redeemable at all Pacific Coffee locations in Hong Kong
  • The complimentary tall size handcrafted beverage excludes promotional drink, Chillino, specialty coffee, liqueur coffee, bottled drinks and juices
  • Non-members must redeem the drink on the spot with the same transaction; registered members can choose to redeem an e-coffee coupon at their Perfect Cup Card instead and use it within 3 months. Expiry date is non-extendable.
  • This offer is applicable to Pacific Coffee branded thermal mugs, travel mugs, ceramic mugs but excludes consignment items
  • This offer is not applicable to online shopping
  • This offer cannot be exchanged for cash or its equivalent or used in conjunction with any other promotions or privileges
  • All items are non-refundable and non-exchangeable
  • Pacific Coffee Co. Ltd. reserves the right of final decisions in any case of disputes

Wedding Voucher

  • The voucher entitles the holder to redeem 2 tall-sized handcrafted beverages in the same transaction, exclude liqueur coffee, specialty coffee, bottled drinks and juices
  • The voucher is redeemable at any Pacific Coffee in Hong Kong (except Hung Hom MTR Station coffeehouse)
  • The voucher cannot be exchanged for cash or its equivalent
  • The voucher cannot be used in conjunction with any other promotions or privileges
  • The voucher is valid for one-time use only
  • The expiry date is non-extendable
  • Pacific Coffee Co. Ltd. reserves the right of final decisions in case of disputes

Table limit and minimum spending at coffeehouses

Pacific Coffee reserves the right to impose a minimum spending of HK$60 per customer and limit table time to 60 minutes per purchase for dine-in customers. Studying and conducting homework within the premises is subject to our Manager’s discretion. We apologize for the inconvenience caused.

 

Charges for extra paper cup/ plastic utensils

To encourage waste reduction, $1 will be charge for each extra paper cup or set of plastic utensils. We apologize for the inconvenience caused.

 

Usage of our facility at coffeehouses

Priority use of our facility at all coffeehouses is reserved for patrons. We apologize for any inconvenience caused.