Precautious measures for everyone

Updated measures starting from Feb 18, 2021

According to government’s new guidelines on social distancing rules, customers are required to use the LeaveHomeSafe app upon entering any restaurants. At Pacific Coffee, you may choose from the options below:

1. Scan the respective QR Code using LeaveHomeSafe app
2. Fill out a Contact Info Card (Brown envelopes will be used to keep the collected cards)
*Personal data will be kept for 31 days and then disposed immediately.


A list of other hygiene precautions continue to taken at all coffeehouses to protect both our customers and our baristas. These precautions include:

We would not be providing service to customers wearing quarantine tracking wristbands

✅The number of seats has been reduced at some of our coffeehouses to create more distances among dine-in customers

Sanitizing tables, door handles, entrance carpet and condiment counters in coffeehouses approximately every 30 minutes to keep them as clean as possible

Surgical masks are provided to all baristas who are encouraged to wear them while at work

Baristas are reminded to wash their hands frequently to enhance sanitization

Bring Your Own Mug offer will be suspended until further notice


On top of that, please let our baristas know if there is something we can do to make you feel better or more comfortable during your visit. We also understand that some of you prefer to stay in.


Top-up of your existing card can now be done online by following the instructions below. Double the benefits, double the convenience!


* The Perfect Cup Card can only be used at Pacific Coffee outlets in Hong Kong.

*All prices are displayed in Hong Kong Dollars (HKD).

Don’t have a card?

Get the card with a minimum value of $200 and you can accumulate points upon consumption at any coffeehouse of Pacific Coffee for redemption of food & beverage or merchandise items available in Pacific Coffee. To find out more about the details and benefits of our Perfect Cup Card, please click here.


Minimum amount of $200

*All prices are displayed in Hong Kong Dollars (HKD).

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