Members' Benefits

Points reward

Earn 1 point with every HK$1 spent at all Hong Kong outlets (excluding consignment products and coffee machine purchases). Every 20 points can be used as HK$1.

Birthday surprises

Redeem a piece of cake or a tall size handcrafted beverage once in your registered birthday month (Not applicable when the Perfect Cup Card has HK$0 card balance and 0 points); Earn 2X points on your registered birthday.

Exclusive promotions

We regularly launch seasonal promotions for registered members, such as buy-one-get-one-free offers, discounts, free upgrades and many more!

Offers at other lifestyle retailers

Enjoy offers brought to you by our lifestyle retailer partners. Click here to know more.

Longer free Wi-Fi access

Enjoy 60-minute in-store Wi-Fi access two times a day for free and auto login for 30 days.

Manage your Account on Mobile

Enjoy an app-solutely simple and quick coffee experience with our Pacific Coffee Hong Kong app. Access everything easily at your fingertips!

  • Register as a member for free
  • Check card balance, point balance and transaction records on the go
  • Smart pay using card or point balance, credit card, Apple Pay, G Pay or PayMe
  • Top up the card instantly
  • Buy e-coffee vouchers and treat your friends
  • Pre-order and pick up at our coffeehouse without any waiting
  • Receive personalized offers and news just for you
  • Find the nearest coffeehouse 

app store

google play


Lifestyle retailers’ offer

We are working with a number of other lifestyle retailers to bring you even more benefits.
Present your Perfect Cup Card when you visit their outlets to enjoy these special offers.
HKIFF Cine Fan programme

Enjoy 10% discount on HKIFF Cine Fan programme tickets

Terms & Conditions
  • Perfect Cup Card discount available at sales counter of URBTIX outlets only,?while the promotion code PCFCFE is applicable to all URBTIX ticketing channels
  • All screenings offer free seating
  • The offer is only applicable to Cine Fan programme available at ticket purchased via URBTIX ticketing channels or sales counter
  • Pacific Coffee and HKIFFS reserve all rights and final decision in case of dispute.
  • Please contact 2111 5999 for enquiries about purchase of ticket
Valid until December 31, 2021

Upon purchase of SOFINA products (except tools), receive a complimentary ALBLANC medicated day emulsion SPF50+ PA++++ 9ml (valued at: $180)

Terms & Conditions
  • Members must present The Perfect Cup card to enjoy the above benefits
  • The offer is available at HK SOFINA counter only
  • The offer is valid from Mar 01, 2021 – Feb 28, 2022
  • The offer cannot be used in conjunction with other promotional offers, discounts or cash coupons
  • The offer cannot be exchanged for cash or other products
  • Pacific Coffee and SOFINA reserve all rights and final decision in case of dispute.
Valid until February 28, 2022


How does the Perfect Cup Card Programme work?

A HK$200 first time preload value is needed to activate the Perfect Cup Card. You can accumulate points with any purchase of our drinks, food and merchandise items (except consignment goods). You will get 1 point for every HK$1 spent, and 20 points are equivalent to HK$1 in redemption value.

How come I can’t use my points, I have already got the Perfect Cup Card?

You will need to register online before you can redeem your points.

I can’t see the updated point balance on the receipt?

Our system will re-new the balances around midnight everyday, so the updated points will be shown the next day.

When will my points expire?

Points are valid for a period of 12 months to 15 months. E.g. Points earned within the first quarter of this year will be expired at the end of the first quarter of the next year. 


Points settlement will be done quarterly:
  • 31 March, 2011 for points earned from 1 Jan to 31 March, 2010;
  • 30 June, 2011 for points earned from 1 April to 30 June, 2010;
  • 30 September, 2011 for points earned from 1 July to 30 September, 2010;
  • 31 December, 2011 for points earned from 1 October to 31 December, 2010.
When will my card be expired?

Once activated, the card will be expired after 15 consecutive months of non-use. Unused amount or point balance shall be forfeited automatically upon the expiry date.

View More


Top-up of your existing card can now be done online by following the instructions below. Double the benefits, double the convenience!


* The Perfect Cup Card can only be used at Pacific Coffee outlets in Hong Kong.

*All prices are displayed in Hong Kong Dollars (HKD).

Don’t have a card?

Get the card with a minimum value of $200 and you can accumulate points upon consumption at any coffeehouse of Pacific Coffee for redemption of food & beverage or merchandise items available in Pacific Coffee. To find out more about the details and benefits of our Perfect Cup Card, please click here.


Minimum amount of $200

*All prices are displayed in Hong Kong Dollars (HKD).

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